Terms & Conditions

Last Updated: July 08, 2026

Terms & Conditions

Effective Date: January 2025

Welcome to Pele Sole. By accessing our website, browsing our collections, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of the Pele Sole website and all purchases made through our online store. If you do not agree with these terms, please refrain from using our website.

2. Product Information

We strive to ensure that all product descriptions, images, colors, sizes, and pricing are accurate. However:

  • Slight color variations may occur due to different screen settings and lighting conditions.

  • Genuine leather is a natural material, so minor variations in texture or shade are part of its unique character.

  • We reserve the right to correct pricing errors, update product information, or modify product availability without prior notice.

3. Orders

All orders are subject to acceptance and availability.

Pele Sole reserves the right to refuse or cancel any order due to:

  • Product unavailability

  • Pricing or typographical errors

  • Delivery restrictions

  • Suspected fraudulent activity

  • Payment verification issues

If payment has already been processed for a cancelled order, a full refund will be issued using the original payment method.

4. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to accept responsibility for all activities, purchases, and transactions made through your account.

5. Pricing & Payments

All prices displayed are subject to change without prior notice.

We accept secure payment methods available during checkout. Orders will only be processed after successful payment verification where applicable.

6. Shipping

Delivery times are estimates only and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.

Pele Sole is not responsible for delays beyond our control.

7. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchange Policy.

Customers must comply with the eligibility requirements outlined in that policy.

8. Intellectual Property

All website content, including but not limited to:

  • Product photographs

  • Shoe designs

  • Logos

  • Graphics

  • Text

  • Website layout

  • Branding

is the exclusive intellectual property of Pele Sole and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

9. Limitation of Liability

Pele Sole shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the purchase price paid for the applicable product.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to Terms

Pele Sole reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of our website after any changes constitutes acceptance of the updated Terms.

12. Contact Us

Pele Sole

Address: C9H6+MH2, Attari Saroba, Lahore, Pakistan

Phone: +92 306 435 0580

WhatsApp: +92 306 435 0580

Email: info@pelesole.com

Pele Sole

Pure Leather. Pure Character.

Customer Support

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